You get plenty of reports, but they don't tell you what to do.
Someone is asking you to justify the marketing budget.
The plan you wrote in January stopped matching reality by March.
Your email, website and social posts all seem to be saying different things.
You can't do everything, and you aren't sure what to stop.
Most reports are built from whatever a platform shows by default. One question separates useful numbers from noise: if this doubled tomorrow, would we change what we do?
Try this first
Take your latest report and write yes or no next to each number using that question. Keep the yeses.
Pull three months of spending by channel and ask whether you can trace any actual sales to each one.
For each channel, ask what you would really lose if it disappeared tomorrow.
Track one number for each stage from first contact to sale, and record where things stand before your next campaign.
How you'll know it's working: you can name the channels producing customers, and your reports change your decisions.
Go deeper
A budget is easier to defend when you stop talking about channels and start talking about what each investment produced. The person holding the budget cares about results, not clicks.
Try this first
Sort your spending into tiers by its effect on the business, starting with your top three channels or campaigns.
For each one, write a short account of what you spent and what it produced.
Put it all on one page.
Remove any number that doesn't matter to the person making the decision.
How you'll know it's working: budget conversations turn to specific investments and their returns.
Go deeper
A plan fails when everything in it is fixed. Keep your direction steady for the year and let your tactics change every quarter.
Try this first
Write a one-page direction for the year: who you serve, what you're known for and the result you want.
Plan your activity in 90-day cycles, with only a few priorities in each.
Choose a few early indicators and review them weekly.
At the end of each quarter, drop what didn't work and move that money and time elsewhere.
How you'll know it's working: you can change tactics without starting the plan over.
Go deeper
When channels underperform, the cause is often coordination. You don't need a new platform to fix that. A shared document and a short weekly check-in will go a long way.
Try this first
Put everything planned for the next 30 days on one shared calendar.
Before each campaign, write down four things: the problem, the audience, the single message and the one action you want.
Make a checklist of where each announcement gets repeated, such as email, social, your website and sales.
Spend 15 minutes a week reviewing the calendar with whoever is involved.
How you'll know it's working: someone seeing your email, website and social posts in the same week would get the same message.
Go deeper
Every new commitment is paid for with time and money you're already using somewhere. Deciding what to stop is often more useful than deciding what to add.
Try this first
List your marketing activities and ask of each: if we weren't already doing this, would we start it today?
Pick one thing to stop. Write it down, tell one person and assign the freed-up time to something specific.
Put your effort where your buyers already are. One channel done well beats five done occasionally.
Try anything new at a small scale first, and decide in advance what result would justify more.
How you'll know it's working: you're doing fewer things, and you can say why each one is worth doing.
Go deeper
You can do all of this yourself. If you'd rather move faster, or you know it needs doing but don't have the time or in-house skills, we can build the plan with you and hand it off, so a local or lower-cost team can run it.
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Get an outside look: the free Marketing Reality Check shows you what buyers find when they look you up.
Find where the money goes: if you spend $3,000 or more a month on marketing, the Marketing ROI Diagnostic ($897) benchmarks each active channel and estimates waste.
Put it together: our packages combine diagnostics into a plan you can hand to whoever will run it.
Yes. The smaller the budget, the more each dollar matters. A basic review of your spending takes about 90 minutes.
No. A spreadsheet and your existing sales records are enough to start.
Start by asking every new customer how they found you. A rough answer you keep improving is better than none.